My Account

Account Help

• Why has my account been put on hold?
• How can I update my email, address, or phone number in the Customer Portal?
• Why wasn’t I accepted by Zip?
• What is my spending/credit limit?
• I'm having trouble logging in to my account
• How do I close my account?

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Signing Up

• What do I do if my email address or phone number is already registered with Zip?
• How can I increase my chances of being approved by Zip?