General Enquiries

How it works

• Why was I not approved/not eligible to pay with Zip?
• What is a soft credit check?
• Who can use Zip?
• What details do I need to provide to sign up with Zip?
• How do I make a purchase online with Zip?
• How can I get approval to pay with Zip?

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Where can I use Zip

• Where can I shop using Zip?
• Can I use my Zip account to shop with Zip Australia or purchase from Australian websites?

Contact

• How do I contact your team?