I am a merchant, I can't log in to my account Click this link to reset your password Check your spam folder if you don't receive an email within a few minutes If you're still unable to access your account, email our Merchant Experience team Related articles Why has my account been put on hold? Why was my merchant application declined? How do I change a payment date? Why was I not approved/not eligible to pay with Zip? How do I sign up for the Zip app?