Why was I signed out of the Zip App? Sometimes you may be signed out of the Zip App - sorry about that! Just sign in again using your phone number. If you're still having difficulty accessing your account, feel free to contact us. Related articles How do I sign up for the Zip app? Why has my account been put on hold? What details do I need to provide to sign up with Zip? What is my spending/credit limit? I received an error message. Why can't I use my Zip account?