If you have missed a payment you can manually pay it by logging in to your account. Please note, outstanding payments reflected in your account will include associated late fees. It is not possible to pay a late instalment without the fee.
On 1st February 2021 we updated our technology platform which changes the way you can log in to your account.
To view and manage accounts made before 11:59 pm on 31st January 2021 << please click here >>
To view your new zip account, created after 31st January 2021 << please click here >>
Online Customer Portal
- Navigate to 'payments'
- Select the outstanding instalment and click Pay Now. From here you can choose which saved card you'd like to pay with, and whether you'd like to pay just one instalment or the whole outstanding balance on the order
We understand that circumstances can change. If you're concerned about your ability to make future payments for your orders on time, please get in touch with us <<here>> and we'll see what we can do.