Returns and cancellations are subject to the retailers own policies. Please check the retailer’s website or contact them directly for information on their returns and cancellations policy and for further instructions on how to make a return.
If any refund or cancellation is agreed in accordance with the retailer’s terms and conditions, the retailer can process a refund on your Zip order and it will automatically come through to us and will show up in your payment plan. For more information on how refunds are applied to your Zip order please see this article <<here>>
If you have an upcoming payment due and are waiting for a refund to be processed please contact us <<here>>