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Will Zip going out of business impact my order?
Why is Zip leaving the UK?
Why can't I make a purchase using Zip?
I've missed a payment, what do I do?
I want to make a return, cancel my order or request a refund, what do I do?
Articles by Topic
I am a Customer
About Zip
Close Down FAQs
Close Down FAQs
Close Down FAQs
Close Down FAQs
Will Zip going out of business impact my order?
Why is Zip leaving the UK?
Why can't I make a purchase using Zip?
I can’t afford to repay my plan. What should I do?
Why can I still see Zip available as a payment option instore and online with some merchants?
Zip App
Zip App
Zip App
Login or Account Help
Why is the app no longer working?
My Account
My Account
My Account
Account Help
How do I close my account?
I think someone has fraudulently set up an account using my details, what should I do?
Making Payment
Making Payment
Making Payment
Payment
I've missed a payment, what do I do?
Why have I been referred to CRS?
Why can’t I log into my account?
I need to log in to pay off my instalment
How do I change a payment date?
My Orders
My Orders
My Orders
Refunds/ Returns
I want to make a return, cancel my order or request a refund, what do I do?
The retailer has refunded my order will I get my money back now zip is closed
General Enquiries
General Enquiries
General Enquiries
How it works
How does Zip make sure my details are stored securely?
Contact
How do I contact your team?
